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   1. [39]National

Teen forced to re-sit driving test after 'running out of time' due to
roadworks

  Ripu Bhatia05:00, Jun 27 2020
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  Nicole Muir, 17, has to re-sit her driving test after she encountered
  roadworks and couldn’t finish in time.
  Stephen Muir/Supplied
  Nicole Muir, 17, has to re-sit her driving test after she encountered
  roadworks and couldn’t finish in time.

  A teenager has been told she has to re-sit her driving test after her
  instructor chose a route with road works that caused her to run out of
  time.

  Nicole Muir got stuck in a traffic jam while sitting for her restricted
  licence on June 18, in Sylvia Park, and will now have to re-sit despite
  scoring well.

  The 17-year-old, of Mt Roskill in Auckland, missed out on school as a
  result of the mishap, and she believes instructors should take into
  account road works and traffic when selecting a testing route.

  Muir said she had completed everything prior to reaching the road works
  on the corner of Ruawai and Penrose Road, and her instructor told her
  she would have passed if not for running out of time.

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  Ministry of Transport
  The Government is working on a new road safety strategy to drive
  substantial improvements in road safety in New Zealand. (Video first
  published December 12, 2019)

  “It's really inconvenient because I had to rebook my test for a later
  time, but I’d already taken time out of school to sit the test. I
  missed out on quite a bit of schoolwork that day," she said.

  “I'm really sad I wasn’t able to complete it, and I’m not entirely
  confident that I’m going to be able to perform as well as I did. I felt
  like I was doing really well in that test, and recreating that is going
  to be quite nerve-racking.”

  Muir said the driving inspector should have used Google Maps to
  investigate whether there was traffic in the area when selecting a
  route.

  Nicole's father, Stephen Muir, said his daughter had been “set up to
  fail from the start”.

  “For a young person sitting their licence, it’s quite stressful, we
  know there’s a high failure rate. So there’s a whole emotional roller
  coaster ride you go through to get to the exam,” he said.
  Muir was acing the test until she ended up stuck in traffic and feels
  it is unfair she wasn't able to finish the test.

  Stephen Muir/Supplied

  Muir was acing the test until she ended up stuck in traffic and feels
  it is unfair she wasn't able to finish the test.

  “Then to fail due to incompetence on someone else’s part is just
  upsetting. It's not good enough and someone needs to be held to
  account.”

  Vehicle Testing New Zealand Limited (VTNZ) is one of the companies
  tasked with performing driving tests on behalf of the New Zealand
  government.

  VTNZ national technical manager Craig Basher said he was sorry Muir
  wasn't able to complete her test.

  “In situations like this, where the result is “incomplete”, the driver
  is able to re-sit their test at no cost and is not subject to wait
  times. This does not mean they have failed the test,” he said.

  Basher said driving instructors do their best to understand traffic
  conditions and have a number of routes they can choose from, but
  occasionally they do encounter unanticipated traffic jams.

  The company confirmed Muir will be able to re-sit her test at no
  further cost.

  NZTA licensing manager Sue Hardiman said amendments to the test routes
  can be implemented if it is anticipated that road works could affect or
  restrict the delivery of all the requirements of the driving test.

  Hardiman said if an applicant disagrees or is unhappy with the results
  of their practical test, they can lodge a complaint with VTNZ or NZTA.

  The Restricted Licence test is one hour long, with 45 minutes allocated
  to the practical driving component. Muir's test took one hour and 20
  minutes to complete.

  A VTNZ spokesperson said an incomplete test due to running out of time
  is a very unusual situation, and is extremely rare.

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