Subj : RE: Problems With Windows 11
To : Tristan Greaves
From : Mike Dippel
Date : Mon Feb 14 2022 10:37 pm
On 2/12/2022 9:13 AM, Tristan Greaves wrote to Mike Dippel:
-> Re: Problems With Windows 11
-> By: Mike Dippel to ALL on Fri Feb 11 2022 04:26 pm
->
-> MD> Not sure if this could be a bios thing, or maybe the computer doesn't
-> MD> qualify for Win 11.
->
-> MD> Still doing research to try and get it going, but does anyone out there
-> MD> have any suggestions. Perhaps what the BIOS settings should be (if that is
-> MD> the problem).
->
-> Key BIOS requirements are UEFI for booting and 'Secure Boot Enabled', which
-> means the system needs to have TPM 2.0 support.
I found a solution. Since it is an HP computer, I entered the serial number onto their
support page and downloaded every Device Manager for this model and loaded them
onto my USB stick that I was going to use to install the OS.
While booting up with the stick, I selected each folder containing the various drivers, and
finally the OS installed successfully. I have to admit how elated I was that after about 5
days of trial and error, it finally worked! Windows 11 machine.
The customer was happy too.
Mike Dippel
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